The majority of customer service work can easily be done from the comfort of your house using a computer and phone. Angie Nelson began working from home in 2007 when she took her future into her own hands and found a way to escape the corporate cubicle farm. Today she balances several successful online ventures and loves to share her passion for home business with others. It was November 2007 when I quit my job to start a home business. I knew it wasn’t going to happen overnight and I needed to find a way to pay my bills until steady freelance work started rolling in. Here’s how you can succeed in the rapidly-evolving field of customer service while working from home.
People are drawn to customer service jobs because they have a relatively low “barrier to entry” — you typically need six months or a year of experience, but you don’t need a college degree. The skillset is straightforward and doesn’t require any special education or technical training. It’s also a well-known opportunity, so customer service is one of the go-to’s. Whether you’re getting started at remote work for the first time or you’re already working in customer service, chances are you want to stand out from the rest. You want to be GREAT in your role as a work-from-home customer service representative. Most duties performed by customer service agents can be done from a home office using the internet to connect to communications tools.
Find jobs in Amazon Customer Service
For those who are skilled at interacting with people, solving problems, providing information, and communicating effectively, customer service could be a great career choice for you. Transcom is a global company that provides their clients with customer care, sales, technical support, and credit services. Their clients are from healthcare, ICT, engineering, and legal companies. You can apply to work in various customer services from these fields. The work of consultants is to ensure service provision to clients and select candidates suitable for the job. Working from home is becoming a dream come true for many people, and online customer service jobs have become one of the most in-demand work-from-home jobs.
- If you’re hoping to find a job where you can use your people skills while working from home, one of these jobs could be the right fit for you.
- Dress professionally, as you would when going to an office job.
- Your resume needs to reflect all of these keywords and necessary skills.
- Every company strives to give their clients the best experience, so companies almost always hire customer care representatives.
They are behind iPad, watchOS, iPhone, Apple Watch, iOS, Mac, OS X, and more. Working Solutions takes assignments and projects from clients and assigns them to employees to work from home. A good number of freelancers and independent workers work for Working Solutions. Randstad has specialized in offering human resource services.
Zappos Customer Loyalty Team
Ultimately, these interactions will help you succeed in customer service jobs while working from home. Customer service professionals can earn a comfortable salary. The average salary in the U.S is around $40,000 per year, but some management roles pay as high as $90,000!
They outsource jobs to people looking for remote work-at-home jobs. You can use the search and filter on their remote customer service meaning website to find the perfect job for you. If you find your match, there is an ‘apply’ button you can use.
Consider your remote needs.
Enterprise Holdings — the parent company of Enterprise car rental, Alamo, and National — utilizes remote customer service agents to assist its many customers. Teleperformance also offers positions in IT, sales, marketing, and many others. Many of these roles are also remote, making this company a great place to diversify and branch out into other roles if you’re interested. The second group, specialized support agents, is comprised of highly specialized customer service agents that have experience in a particular industry. If you don’t have specific experience for this posting, consider going for a seasonal spot with Sykes to get the necessary experience. Other than customer service representatives, they have openings for other jobs such as data entry clerks.
Do you have a passion for photography, have some website design experience, or are you particularly good at finances? Narrow your search to companies that cater to these industries. Do you have a favorite product or piece of software you use that you know inside and out?
More companies with remote customer service jobs from home
Furnish your home workspace with everything you’re likely to have in an office. You should still think of yourself as “going to work” every day. How you dress for work will determine your mood and performance.